Torty
Privacy Policy
Torty keeps a care log for your cats and shares it with the people you live with. It collects what that needs and nothing else: no advertising, no analytics trackers, no selling of anything.
What Torty keeps, and why
- Your account — your email address, a display name, and how you signed in (email, Apple, or Google). This is how you get back to your cats on another phone.
- Your household — its name, who's in it, and invite codes you make. Everyone in a household can see each other's display name and email.
- Your cats — names, avatars, birthdays, the day they joined you, and, if it comes to it, the day they passed.
- The care log — which task was done for which cat, when, by whom, and any note you add. This is the point of the app, and it's shared with your household.
- Your plan — whether the household is on Pro, and when it renews.
- Problem reports — when you send one, we get your message, any screenshots you attach, your account id and email, and the app version, platform and OS version, so it can be reproduced without a back-and-forth.
On the phone only: your language choice, reminder settings, and a cached copy of the above so the app works offline. Reminders are local notifications scheduled on your phone; there is no push server, and nothing about your reminders leaves the device.
What Torty doesn't collect
- No location, contacts, calendar, microphone or camera.
- No photo library access except a screenshot you choose to attach to a problem report.
- No analytics or advertising SDKs, no device fingerprinting, no tracking across other apps or sites. Torty does not ask for App Tracking Transparency permission because it doesn't track.
- No payment card details — those go to Apple or Google, never to us.
Who handles it
Torty runs on a small number of services, each doing one job:
- Supabase hosts the account, household, cats and log, with row-level security so a household's data is visible only to its members.
- RevenueCat validates App Store and Google Play purchases. It receives your account id and the store's receipt, so that Pro follows your account rather than your phone.
- Apple and Google handle payment and, if you use them, sign-in.
- Resend delivers problem reports to us by email.
None of them are given more than they need for that job, and none of them may use your data for their own purposes.
Sharing
Your household sees the household. That's the whole of it. We don't sell, rent or trade personal data, and we don't share it with anyone else except when the law requires it.
Keeping it, and deleting it
Data is kept while your account exists. To delete your account, open Account → Delete account in the app. If you're the only person in your household, the household, its cats and the log are deleted with you. If others are in it, you leave and they keep the cats and the log; the earliest-joined member becomes the owner if you were. Deletion is immediate on our side; backups roll off within 30 days.
A Pro subscription is between you and the store. Deleting your account doesn't cancel it — do that in your App Store or Google Play subscriptions.
To get a copy of your data, or to have it deleted without using the app, email us from the address on the account.
Children
Torty is not directed at children under 13, and we don't knowingly collect data from them. If you think a child has made an account, email us and we'll delete it.
Security
Data travels encrypted (TLS) and is stored encrypted at rest by the providers above. On your phone, the offline copy and your sign-in session are encrypted with a key kept in the phone's secure keystore, so they can't be read from a backup or by another app. The database only answers for the household you're signed into, and the plan can be changed only by the billing service, never by a phone. Access on our side is limited to what's needed to run the app and answer your reports. No system is perfect; if something goes wrong that affects you, we'll tell you.
Changes
If this policy changes in a way that matters, the app will say so and the date at the top will move. Small wording fixes won't be announced.
Contact
The person responsible for your data under this policy is Hsiang-Huei You, an individual developer based in British Columbia, Canada. Questions, requests, or worries: support@tortypet.com.